Mirmalam Laundry Service Terms and Conditions
1. Acceptance of Terms:
By using Mirmalam’s laundry services, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
2. Service Usage:
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Customers must provide accurate contact information while placing an order.
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Mirmalam reserves the right to refuse service for any reason deemed necessary.
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Customers are responsible for checking their garments before handing them over for service.
3. Liability:
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Mirmalam will take utmost care in handling garments but is not responsible for damage caused due to:
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Pre-existing conditions, weak fabric, or manufacturer defects.
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Items left in pockets, such as pens, money, or jewelry.
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Normal wear and tear during the cleaning process.
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In case of a lost item, compensation will be provided based on the item’s estimated value, subject to proof of purchase, with a cap on reimbursement.
4. Quality and Complaints:
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Mirmalam ensures high-quality service but does not guarantee 100% stain removal, especially for old or stubborn stains.
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Any complaints must be raised within [Number] days of receiving the laundry.
5. Payment and Pricing:
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Prices for services are subject to change without prior notice.
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Full payment is required before delivery of cleaned items unless otherwise agreed.
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Additional charges may apply for express services or special handling of garments.
6. Pickup and Delivery:
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Customers must be available at the scheduled time for pickup and delivery.
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If a customer is unavailable at the given time, reattempted delivery may incur extra charges.
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Mirmalam is not responsible for delays caused by unforeseen circumstances like weather, strikes, or emergencies.
7. Unclaimed Items:
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Unclaimed laundry items left beyond [Number] days may be disposed of at Mirmalam’s discretion without liability.
8. Customer Responsibilities:
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Customers must separate delicate and non-washable items before handing over laundry.
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Mirmalam is not responsible for damage due to failure to follow washing instructions provided by the customer.
9. Termination of Service:
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Mirmalam reserves the right to discontinue service to any customer who violates these terms or engages in misconduct.
10. Amendments:
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Mirmalam reserves the right to modify these Terms and Conditions at any time. Continued use of services after changes implies acceptance of the updated terms.
11. Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.
The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.
12. Termination
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately.
By using Mirmalam’s laundry services, you acknowledge and agree to these Terms and Conditions. If you have any questions, feel free to contact us.
Contact Us
If you have any questions about these Terms and Conditions, You can contact us:
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By email: info@mirmalam.com
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By visiting this page on our website: https://mirmalam.in/contact-us/
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By phone number: 09769233046